Terms of Service
Team Event Purchase Terms
Two backup rooms are for restarts, not extra advertised player capacity. Creating a room uses one slot, including rehearsal rooms. Viewing your private link does not use a room.
The private event link is available on the purchase confirmation page and sent by email; inbox delivery is not guaranteed.
Captain and player names are self-entered, not verified identities.
A request starts an email review, not a booking or date reservation. We review your date, time zone, headcount, case, rooms, captain responsibilities, and access or payment arrangements before confirming.
These are the terms and conditions for using ColdCase Party — the multiplayer browser-based murder mystery game. By playing, you agree to them.
Using the service
ColdCase Party is an entertainment product. You must be 13 or older to create an account, and you agree to use the game for lawful purposes only. Don't cheat, scrape our content, disrupt other players' rooms, or harass fellow detectives — we may suspend accounts that spoil the game for everyone else.
Content
All cases, characters, evidence, and scenarios are original works of fiction. Any resemblance to real events or persons is coincidental. Case content, artwork, and game mechanics are our intellectual property; you may not republish or resell them.
Purchases and subscriptions
Premium cases are one-time purchases tied to the buying account and are not transferable. Prices are always shown before checkout, and payments are processed by Stripe. Detective Club subscriptions renew automatically until canceled — you can cancel anytime from your account and keep access through the end of the paid period. All purchases are covered by our refund policy, including a 14-day money-back guarantee.
Changes to the service
We ship new cases and features regularly and may update, improve, or retire parts of the game over time. If a change materially affects something you paid for, we will make it right — that's what the refund policy is for.
Liability
ColdCase Party is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the service.
Contact
Questions about these terms? Write to support@coldcaseparty.com and a human will get back to you.